Customer Support is the Bridge.
A company’s relationship with customers defines its future. A customer’s interaction with a company forever taints how they perceive that company. To put it lightly, Customer Support is a big deal. For 1.5 years, I worked for Cadoo (an app where you bet on your ability to reach your fitness goals) in Customer Support/Operations. I…
Kill Them With Kindness
“Thank you so much, Leah! You’re the BEST. Keep up the good work.” “Leah is always here when I need her. She’s so kind and helpful. Thanks, Leah. You’re wonderful. Keep up the good work.” “I’m a patient guy. And you look so kind and nice, I could wait for ages!” Yes, I’ve only been…
The Power Of Action
Actions speak louder than words. I believe we all live by this phrase. It’s one thing to say something. Acting on it is what really makes the difference. This applies to all aspects of life. This past week, I learned how important it is to act. When you say you will do something, do it.…
How To Achieve Inbox Zero
Inbox Zero is the last part of this four blog series on “second brains”. What’s Inbox Zero? Inbox Zero is what we call keeping your email inbox at zero emails. This doesn’t mean you delete every email. It just means that you have the important emails archived and the unimportant ones in the trash. This…
How Much Does A Digital Task List Really Help?
There are people out there who can remember stuff easily. They easily remember tasks that need completed or questions they need to ask. I am not one of those people. I’ll remember a question I need to ask a family member, but I can’t remember what it was when they get home. I think of…
Is Digital Note Taking Right For You?
What are the benefits of taking notes? Note taking can help you remember and process key points from a group of information. It can be a way for you to look back and physically show what you took away from something. A video, podcast, sermon, lesson, book, etc. I fully believe that notes can help…
Cling To Calendars Like Your Life Depends On It
I can’t keep track of anything. Well, that’s not necessarily true. I can remember a lot. Our brains are very complex. They operate in so many different ways. Our brains can process and operate at high levels. When we see a ball being thrown, we calculate where it is going to land, move our bodies…
Digital Brain SOP
I’ve worked at a local quilt shop called The Quilted Windmill since September 2020. While learning to use their system, I noticed that they don’t have a central location for a lot of their information. They have systems in place that work, but I want to improve them. It would be beneficial to have somewhere…
I Created A Digital Brain System For A Small Business
Hello! My name is Leah Davis. Welcome to my landing page for my business digital brain project. I saw a need in The Quilted Windmill for a digital brain and jumped at the chance to create a system for it. Want to learn about what I created? You’ve come to the right place. What I…
Week 4 – Documentation
This post is part of my month-long project. Check out my first week update here, my second week here, and my third week here! The project I am building is a digital brain for a quilt shop called The Quilted Windmill. I am creating a digital space where they can store information, procedures, and systems.…
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Leah Davis 